Privacy Policy
At WWW.TECVELOCITY.COM, we value your privacy. This Privacy Policy outlines how we collect, use, store and protect your personal data when you visit or make purchases from our website.
1. Data Controller
The data controller responsible for processing your personal data is:
TecVelocity
Email: geral@tecvelocity.com
Website: www.tecvelocity.com
2. Data We Collect
We may collect the following categories of personal data, as necessary:
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Identification data: Name, address, email, phone number.
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Billing and shipping data: Billing and delivery addresses, VAT number.
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Payment data: Payment method details (note: payment data is processed by secure third parties and not stored by us).
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Browsing data: IP address, device type, location, pages visited, and browsing duration (via cookies – see our Cookie Policy).
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Communication data: Emails and messages exchanged with our support team.
3. Purpose of Data Collection
Your data is collected and processed for the following purposes:
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To process and manage orders and deliveries;
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To issue invoices and comply with legal obligations;
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To communicate with you regarding products, services, or support;
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To improve your user experience on the website;
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To send newsletters and promotional content (with your consent).
4. Legal Basis for Processing
We process your data based on the following lawful grounds:
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Contractual necessity (e.g., to complete your purchase);
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Legal obligations (e.g., for accounting and invoicing);
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Legitimate interests (e.g., site security, fraud prevention);
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Consent (e.g., marketing communications and non-essential cookies).
5. Data Sharing with Third Parties
We only share your data with third parties when strictly necessary, such as:
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Payment processors (e.g., PayPal, Stripe, MBWay);
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Delivery services and couriers;
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Tax authorities or regulatory bodies;
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Technical service providers (e.g., hosting and website maintenance).
All service providers are bound by confidentiality and data protection obligations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined above, or as required by applicable law.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
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Access your personal data;
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Correct inaccurate or outdated data;
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Request the deletion of your data (“right to be forgotten”);
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Object to the processing of your data for marketing purposes;
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Withdraw your consent at any time;
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Request data portability.
To exercise any of your rights, please contact us at: geral@tecvelocity.com
8. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or destruction.
9. Cookies
We use cookies to enhance your browsing experience and analyse website traffic. Please refer to our Cookie Policy for more information.
10. Policy Updates
This Privacy Policy may be updated periodically. We recommend checking it regularly. The last update was made in July 2025.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: geral@tecvelocity.com
Website: www.tecvelocity.com